If there is a problem with anything you have ordered please contact us at hello@starkayaks.com
We will happily exchange items that are damaged/faulty on receipt or if clothing is the wrong size, providing it has not been worn.
If you would like a refund or need to cancel a transaction please email and let us know why.
Any items we have already dispatched will need to be returned within 30 days of purchase and we will inspect before processing a refund.
Unfortunately we do not refund freight charges on items you return for an exchange or refund.